FALL SPECIAL OFFER: Call Now to Get a FREE Month! - Promo Code FALL18

Shipping and Returns

Returns & Cancellations Department

1-800-882-2280

LifeFone’s shipping and returns information. LifeFone’s shipping and returns information LifeFone’s shipping and returns information LifeFone’s shipping and
returns information LifeFone’s shipping and returns information. LifeFone’s shipping and returns information LifeFone’s shipping and returns information
LifeFone’s shipping and returns informationLifeFone’s shipping and returns information

  • Standard Ground - delivered within 5 to 7 business days from the time of purchase.
  • 3 Day shipping - guaranteed third business day delivery if ordered by 3pm EST (non-holiday)
  • 2 Day Shipping - guaranteed second business day delivery if ordered by 3pm EST (non-holiday)
  • Overnight - guaranteed next business day delivery if ordered by 3pm EST (non-holiday)
  • Overnight Saturday Delivery - guaranteed Saturday delivery if ordered by 3pm EST (non-holiday)
  • Any orders placed on a Saturday/Sunday will not be processed until the following Monday. Holidays and inclement weather may delay delivery, and LifeFone is not responsible for any service interruptions by the carrier.

Order Status

Customer Care Team

1-800-882-2280

Once an order has been processed, a shipping confirmation email containing the tracking number will be sent to the customer. If you have any questions or
concerns regarding your order, please contact our Customer Care Team at 1-800-940-0262.

We have a special offer just for you

Get a FREE MONTH on
all Subscription Plans

  • Free Activation& Equipment
  • Free Shipping
  • Free Key Lockbox
  • Free Month of Service
  • Price Lock Guarantee your
    rate will Never increase
  • No Long Term Commitment
    Cancel Anytime

Fill out the Form to Receive
Your Special Offer

No, Thanks

LifeFone Protection Plan

The LifeFone Protection Plan provides you expedited equipment repair and replacement for only $5 per month, giving you additional peace of mind.

While you are enrolled in this plan we will replace 1 base unit and 2 help buttons during any 12 month period for any of the following reasons:

Sign up today! Protection Plan payments are added to your monthly statement for easy bill pay.