How It Works
How the LifeFone Emergency Response Service Works
Summon Help
Press your help button and a signal is sent to the LifeFone monitoring station.
Your LifeFone Care Agent will dispatch help based on the personalized care
instructions you provided.
LifeFone’s On-The-Go service has Advanced Location Technology which identifies
your location with Cellular, WiFi & GPS Technology.
When Fall Detection Service is added to any LifeFone system, you will be connected to the
LifeFone monitoring station when the system detects a fall. Since no fall detection system
detects 100% of falls, if able, subscribers should press their help button in any emergency.
Immediate Assistance
Your personal Emergency Care Instructions are
displayed to the LifeFone Care Agent, who summons
help for you. As a subscriber, your personalized
instructions indicate how we should handle
emergencies, who we are to notify and more.
LifeFone also offers phone and text
notifications to your loved ones.
Help Comes to You
LifeFone dispatches your local EMS or a loved one,
depending on your situation and personal preferences.
We notify your designated family, friends and physicians
according to your Emergency Care Instructions.
LifeFone Medical Alert Service Features
The LifeFone medical alert service provides a life line to security and offers independence for you and your family. The medical alert system is a step toward preserving your lifestyle without sacrificing safety. LifeFone’s medical alert also provides the quickest response times and most personalized response plan, helping to insure the best outcome in a medical emergency.
Personalized Emergency Care Instructions
Our unique Emergency Care Instructions allow subscribers and their family members to customize our response to fit their specific needs. Your LifeFone Care Agent will help you design the right plan for your needs and as your situation changes so will your Emergency Care Instructions.
LifeFone Moves With You
The LifeFone system can easily move from one location to another, whether you relocate for a week or a season. A simple call to our emergency response center is all it takes to reactivate your system in your new location.
Nationwide 4G LTE Cellular Coverage
Works with our cell phone service, not yours. You don’t need any type of phone service in your home to have this emergency response service protection. Uses our AT&T or Verizon service plan,
View AT&T Coverage
View Verizon Coverage
100% Lifetime Warranty
Each LifeFone unit is accompanied by a lifetime warranty covering manufacturer defects. For enhanced peace of mind, LifeFone offers a Protection Plan at an extra cost of $5 per month, along with a $29.00 deductible. This plan ensures the replacement of equipment in the event of loss, theft, or damage, excluding cases of manufacturer defects.
Water Resistant Help Button
LifeFone’s small, lightweight help button is easy to use, and is monitored by the LifeFone Response Center 24 hours a day. The simple help button can be worn as a necklace or wristband, and there are never any batteries to change
LifeFone’s professional Emergency Care Agents are on call 24 hours a day, 365 days a year — reducing concerns about personal safety and helping to ensure early intervention and allow seniors to remain independent in their own homes. We provide caring service, security, and peace of mind to seniors, their families and caregivers throughout the United States.
Using the latest in Personal Medical Alert and information technology, along with a personalized response, the LifeFone medical alert service has provided the best outcomes in emergency situations for you since 1976. As a result, the LifeFone medical alert has earned the recommendation of hospitals, area agencies on aging, home health care providers, and geriatric care managers as an integral part of a customer’s overall care program.
As soon as the personal medical alarm button is pressed, you are connected to caring and compassionate, trained Emergency Care Agents based in the U.S. Faster response times help to ensure the safest and best possible treatment for a fall, medical emergency or other safety concern. Our Care Agents review each emergency care plan to ensure we follow your wishes. Whether you need immediate medical help or just some assistance from a neighbor, LifeFone is there when you need it.